The findings, which were released by Customer Care Measurement & Consulting in collaboration with the W.P.
What’s more, almost half of those posting complaints on social media did not get a response.
He adds, “don’t forget to be polite and never swear, however frustrated you have become.
Call [center] workers will attempt to help those they like.”
Once you do get a person on the phone, don’t be shy about clearly stating your expectations.
